Frequently Asked Questions (FAQ)
To improve your rating, focus on providing excellent customer experiences, responding promptly to reviews, addressing any complaints, and consistently delivering high-quality products or services.
Yes! Our platform allows you to filter reviews by rating, date, or other criteria to help you analyze customer feedback effectively and make data-driven decisions.
Encourage your customers to leave honest feedback by providing excellent service, engaging with reviews, and making improvements based on customer suggestions. You can also request reviews through email or your social media channels.
Customer reviews enhance your online reputation, build trust with potential customers, and improve visibility in search engines, leading to more business opportunities.
We prioritize authenticity and integrity. Our platform ensures that only real customers leave feedback, and we use advanced techniques to detect fake reviews.
Businesses can reply to reviews directly through their dashboard, allowing for open communication with customers and addressing concerns.
Yes, you can edit or delete your review at any time through your account settings, as long as it hasn't been flagged for violating our review policy.
Our platform helps businesses collect, manage, and showcase customer reviews to improve credibility, attract more customers, and drive business growth.
To leave a review, simply search for the business on our platform, click on their profile, and submit your feedback based on your experience.
We use a combination of automated checks and manual moderation to ensure that all reviews are genuine and reflect the real experiences of customers.
Pourquoi les clients font confiance à VocalReviews.ia
K+
Des milliers d’entreprises font confiance à nos avis vocaux vérifiés à travers le monde
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Des avis authentiques, collectés par appel auprès de vrais clients après achat
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Des clients mieux informés chaque jour grâce à des retours spontanés, sincères et fiables
Pourquoi VocalReviews change la donne ?
+ de taux de réponse
Un appel vocal est 4 à 6 fois plus engageant qu’un email.
Avis riches et humains
Le format vocal permet un retour structuré, nuancé et authentique.
100% automatisé
L’appel, la transcription et la restitution sont gérés par notre IA.
Questions personnalisables
Note, commentaire, NPS, expérience livraison… tout est possible.
Preuve d’authenticité
L’appel est effectué au numéro du vrai acheteur, post-achat → 0 faux avis.
Différenciation concurrentielle
Mettez en avant des avis vocaux uniques sur votre site ou vos marketplaces partenaires.